Giving the ability to our customers to view, amend and remove old business and personal contact details and opt-in marketing communications.
What case studies
I've put together some of my latest and favourite projects from different sources such as Lloyds Banking group and personal projects that I find inspiring and enjoyed working on.
Uncovering barriers in the Universal Credit claims journey to reduce drop-off and support users through a complex government service.
Designing a dignified and compliant offboarding experience for business banking customers exiting the platform.
Coming soon.